This Privacy Policy describes how A+ Intelligence UF (also referred to as "A+ Intelligence," "we," or "us") will use your data when you use our services on our platform ("A+ Intelligence Platform"), which includes our software, tools, data, documentation, and our website ("Services"). It also describes your privacy rights. For more information about your rights and how to exercise them, see the "Rights and Choices" section.
The document describes: (i) The types of data we collect; (ii) The types of data we store; (iii) Why and how we use the data; (iv) How long we store the data; (v) With whom we share the data; (vi) And your rights.
1. Personal Information We Collect
1.1 Types of Personal Information We Collect
1.2 Automatically Collected Information through Use of Our Services
2. How We Use Personal Information
2.1 We do not sell your personal information.
2.2 Purpose of Personal Information Use
We may use personal information for the following purposes:To provide, manage, maintain, enhance, and analyze our services, including utilizing the data as training material for a Large Language Model (LLM).To offer customer support and assistance.To communicate with you, including discussing different ways to utilize the A+ Intelligence platform.To develop new features and services to improve user experience.To prevent fraud, criminal activity, or misuse of our services and to ensure the security of our IT infrastructure, systems, and networks.To comply with legal requirements and processes while protecting our rights, privacy, security, and property, as well as those of our affiliates, users, or other third parties.
2.3 Aggregated Information
We may aggregate personal information and use this data to evaluate the effectiveness of our services and enhance or introduce new features.Additionally, we may analyze general user behavior and characteristics to gain insights into how our services are used. Aggregated information, such as general user statistics, may be shared with third parties, published, or made publicly available.We collect aggregated information through various methods, including the services themselves, and other tracking technologies, as outlined in this privacy policy.
3. Disclosure of Personal Information
4. Third-Party Websites and Services
Our services may include links to external websites that are not owned or controlled by A+ Intelligence, including social media platforms (referred to as "External Websites").Any information you share on these External Websites is subject to their own privacy policies and terms & conditions, not this privacy policy. The presence of these links does not imply endorsement or review of the external websites by A+ Intelligence. For details regarding their privacy practices and policies, we recommend contacting the respective websites directly.
5. Request for Action
5.1 If you wish to request access to or the deletion of your personal information, please reach out to us at kontakt@aplusintelligence.com
We reserve the right to limit how we address such requests, in accordance with applicable laws.
5.2 To protect your personal information from unauthorized access or deletion, we may need to verify your identity before processing your request for access or deletion.
If we are unable to verify your identity (and, if required, proof of residency) in a manner that meets our satisfaction, we may deny the request to provide or delete your information.
5.3 You may also request access to or deletion of your personal information through an authorized representative.
To proceed, the representative must provide a signed written authorization allowing them to act on your behalf, along with verification of their own identity (and, if applicable, proof of residency) to our satisfaction.
5.4 We will process your request for access to or deletion of your personal information without discrimination based solely on the fact that you made such a request.
6. Security
We implement carefully designed security measures to protect your personal information and prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.
To ensure the security of your data, we utilize a combination of technical and organizational measures, which may include physical access controls, encryption, intrusion detection systems, and network monitoring. The specific measures applied depend on the type of information and the scope of the processing being carried out.
7. Data Storage and Deletion
We retain your personal information only for the necessary period to fulfill the purposes for which it was collected, unless longer retention periods are required or permitted by applicable law.
If needed, we may retain your information to fulfill our legitimate business interests, such as complying with legal obligations, managing disputes, and maintaining our records.
When we no longer need your personal information, we will delete or anonymize it in accordance with our data retention policy and applicable legal requirements. If deletion is not possible (e.g., information stored in backups), we will take steps to securely store and isolate it from further processing until it can be safely deleted.
8. International Users
By using our services, you consent to the transfer of your personal information from your current location to our servers and facilities within the European Union.This transfer is necessary to provide the services you request and to ensure our compliance with legal requirements for data processing.
9. Changes to Privacy Policy
We reserve the right to amend this privacy policy as necessary.If any changes are made, we will publish the updated version on this page. In certain cases, we may also notify you directly about specific changes, depending on applicable laws or our contractual terms.By continuing to use our services or providing personal information after the updated policy has been published or you have been notified of the changes, you agree to the new terms in the privacy policy.
10. Request for Data Deletion
If you wish to request the deletion of your personal information from our records, you can do so by contacting us at kontakt@aplusintelligence.com. Please note that we reserve the right to limit our facilitation of such requests as required by applicable law.
To protect your personal information from unauthorized access or deletion, we may require you to verify your identity before processing any request for access or deletion of personal information. If we cannot verify your identity (and, if applicable, proof of residency) to our satisfaction, we may not be able to fulfill your request.
If you cannot submit the deletion request in person, you may authorize a representative to act on your behalf. The representative must present a signed written authorization to act on your behalf and verify their identity (and, if applicable, proof of residency) to our satisfaction.
Your right to access and delete your personal information is important to us, and we will take reasonable steps to verify and process your request promptly. However, be aware that even if we delete your personal information, some residual data may remain in our backups or archives for a limited period in accordance with our data retention policy and applicable laws.
If you have any questions or concerns about this process or our data deletion practices, please contact us at kontakt@aplusintelligence.com. By using our services, you acknowledge and consent to the transfer of your personal information to our facilities and servers in the EU.
11. Information to be Provided When Personal Data Is Collected from the Data Subject
When personal data is obtained directly from the data subject (e.g., during account creation, communication with us, or service purchases), A+ Intelligence provides the following additional information:
Identity and Contact Details of the Data Controller
The data controller is A+ Intelligence. You can contact us using the information provided in our privacy policy for any questions regarding your personal data.Purposes for Processing Personal Data
Personal data is processed for the purposes outlined in Section 2 of our privacy policy, including providing, administering, and improving our services, as well as for communication, security, compliance with legal obligations, and fraud prevention.Legal Basis for Processing
The legal basis for processing personal data includes the performance of a contract, compliance with legal obligations, and legitimate interests pursued by A+ Intelligence, such as the improvement of services and security.Recipients or Categories of Recipients of Personal Data
Personal data may be shared with third-party service providers, affiliates, or other recipients, as described in Section 3 of our privacy policy, to support the provision of services, process transactions, and for other business operations.Storage Period for Personal Data
Personal data will be stored only for the period necessary to fulfill the purposes for which it was collected, in accordance with our data retention policy and applicable legal requirements.Rights of the Data Subject
You have the right to request access, correction, deletion, or restriction of your personal data, as well as to object to processing, and to exercise your data portability rights. For more information on these rights and how to exercise them, please refer to Section 5 of our privacy policy.
By providing this information, we ensure transparency about how your personal data is collected, processed, and used. If you have any further questions, please feel free to contact us.
12. Contact Us
If you have any questions regarding this privacy policy, please contact us at kontakt@aplusintelligence.com.